www.incontinentsupport.org

Good day all, just a quick question for Canadians, or even those in the USA, have you bought from Age Comfort for any of your supplies? I got some samples from them 3 weeks ago, and their shipping seemed REALLY slow, as they sent my order out from their warehouse 4 days after I placed it, which I found to be a bit of a needless delay. For shipping from Ontario, it took 16 days for it to finally arrive, I expected 7-10 days like all the other online places I have ever ordered from. Anyone else have issues with them being slow, or anything else? Puffy

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Puffy
BC, Canada
Fighting the "Bladder Battle" since 1995

Hi Puffy,

I have ordered from them a couple of times and have had no issues or concerns. My orders were processed the same day as submitted, and shipped the next day. I live in Ontario, and I think they are in the GTA, so shipping is quick too.

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HarperLee

I have also ordered a few times from them I have only done pick up orders since I Am only 30 Minutes away from their location. As long as I place the order before noon I can pickup the order the same day. They share a location with busy bee tools it felt strange the first time I went for my pickup order when asking at the service counter for the tool company. They call upstairs and a rep from age comfort comes down and gets your order from the back warehouse .

Have great service so far but I have to admit they are slow at answering their emails they are either to busy or understaffed but emails should be answered quicker. I have found a second supplier called Glenn Erin pharmacy I stopped by a few days ago to check them out and they have a good selection of adult diapers and very friendly staff who understand our needs and their products

I am happy with Agecomfort and will continue to order from them but it's nice to have an alternative local supplier